Refund Policy
Last updated: January 2025
Legal Entity Information
InstaInker is owned and operated by AIVN Tech Private Limited
Registered Address: 293/294, BLOCK-B, Bangur Avenue, Jessore Road,
North 24 Parganas - 700055, West Bengal, India
1. Overview
Thank you for choosing InstaInker, a product of AIVN Tech Private Limited. We want you to be completely satisfied with your purchase. This Refund Policy outlines how refunds are handled for our subscription services.
All payments are processed by Dodo Payments, who acts as our Merchant of Record. Refunds are handled in accordance with Dodo Payments' refund policy.
2. Refund Policy
14-Day Refund Window
If you are not satisfied with your purchase, you may request a full refund within 14 days of your purchase date.
How to Request a Refund
To request a refund, please contact us at support@instainker.com with:
- Your account email address
- Your transaction or order number
Refund Processing
Once your refund request is approved, the refund will be processed to your original payment method. Please allow 5-10 business days for the refund to appear on your statement, depending on your payment provider.
3. Subscription Cancellation
You may cancel your subscription at any time:
- Go to your account settings or contact our support team
- Your subscription will remain active until the end of your current billing period
- You will not be charged for subsequent billing periods after cancellation
4. Dodo Payments as Merchant of Record
Dodo Payments acts as the Merchant of Record for all our transactions. This means Dodo Payments is responsible for payment processing, invoicing, and handling refund requests.
For more information about Dodo Payments' terms and consumer rights, please visit: Dodo Payments Documentation
5. Contact Us
For refund requests or questions about this policy, please contact us:
AIVN Tech Private Limited
293/294, BLOCK-B, Bangur Avenue, Jessore Road
North 24 Parganas - 700055, West Bengal, India
Email: support@instainker.com